Gothic Gifts operates to ensure the highest standard of customer service is met. If you have any questions, don't hesitate to contact us
We post the majority of our UK orders the very same day via a 24 service. More expensive items are sent by carrier (usually Interlink Express). Most orders will arrive within just 1-2 days Details of delivery times for each product are found on the individual product pages.
Refunds & Returns
If you wish to return your order, you may do so within 14 days of receipt. Just send us an email and we will give you further instructions. Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to return the product within 7 working days from one day after date of receipt for any reason.
Refunds are issued within 48 hours of the product arriving back from the customer in a good, re-sellable condition.
We proudly take orders from other European Countries. Prices are in Pound Sterling. Delivery costs are higher for European orders, and are calculated at the checkout phase when you enter your shipping address.
European orders are excempt from our "Free UK Postage" promotion, but we do our best to keep delivery costs low.
Not all items can be shipped to Europe (you will know which ones when you attempt to select European Delivery from the checkout) but please contact us if you have any queries.
We offer a buy-now, pay-later service on all purchases over £99. To use this service, select "PayPal" as your payment method at the checkout, and select "PayPal Credit" on PayPal's website. Customers need only fill out a short form and are given an instant decision.
More information about this service can be found here.
Some of our products are of a natural nature, and as such, slight variations can occur. All images on this web site are for illustrative purposes only.
Above all, we are here to provide you with a smooth and pleasant shopping experience. Any questions, please do not hesitate to contact us.
Gothic Gifts is a trading name of Bosco Brothers Ltd. (Registered in England No. 07763379)
Directors B Bosco & S Bosco
Bosco Brothers Ltd., Unit 27 Stroud Business Center, Stonedale Road, Gloucestershire, GL10 3RQ, UK
VAT Registration Number: GB 975 8176 63