See what our customers have to say!

What Our Customers Have to Say

Hi I just wanted to express my thanks. I've purchased three items recently from you, those being, bronze wolf, Awaken your Magic Owl wall plaque by Anne Stokes and Winter Guardians. All three arrived safely and thank you once again for the excellent customer service. I'm going to get the wolf bronze again for my friends Birthday in due course. Kind regards,
Roseanna

Hi I received the chess set on Saturday morning, less than 48 hours after I ordered it! I am really pleased with my purchase, it is exactly how it looks on the website, excellent quality and very good value for money! It is the perfect gift I was looking for! I would like to thank you for your excellent service and would highly recommend your shop/website! Thank you, again!
Gabrielle

Hi there, received my grim reaper tea light holder today and had to message you to say it's absolutely awesome!!! My fella will love it as I bought it for a birthday present, thank you for the fast delivery, used you a couple of times and never been disappointed !! Great customer service, take care and I'm sure I'll be ordering again very soon.
Amy (a very happy customer)

Hi, I recently orders a skull ornament from you, just to let you know it arrived very quickly and was well packaged. I'm very pleased with my purchase and will buy from you again. Many thanks
Bev

Have received my order great product wonderful service well packed and fast delivery Will definitely recommend you to my friends
Patricia

Just wanted to drop you a line to say how impressed I am with your service. 'Mercy' arrived safely today (I only ordered her on Monday!) and the packaging was superb. I have already recommended you to my daughter. Thanks again!
Melanie

Just wanted to let you know that im so happy with my items and im really happy about the way they are packed. The mirror was stunning i love it .Thank you so much .xxx Linda
Linda

Order received in perfect condition. Very well packed, prompt delivery. Delighted with the Moon Gazing Hare. Thank you.
Marilyn

I have received my order in absolutely wonderful time. I wanted to get a present for my dads fiancee and she loves things like gothic-gifts. When I opened the goblets I didn't realise just how beautiful they are! The journal also was absolutely stunning! I know for a fact that she will love this! Thank you.
Hayley

Hello Gothic gifts, I have just received my order thank you! It has been well packaged & arrived very speedy & in excellent condition. The Egyption cat Bast is in perfect condition & it is more beautiful then I imagined & of fantastic quality, my wife will be thrilled with the gift. Thank you once again, I will shop with you again & I will not hesitate in recamending to family & friends. From a more then happy customer!
Jonathan

Hi Gothic-Gifts Thank you for your excellent service, the dragon ordered is amazing and has arrived in one piece. I would recommend you and rate you first class. Merry Christmas to you all Kind regards
Patrina

Would like to thank you for your prompt service. My daughter will be over the moon with her birthday presents and I have a fair few items I'd like to order for myself! Fabulous products and fantastic service. Thank you again
Kelly

Hi Gothic team, thank you for your E mail regarding my order. I am very pleased to say that I received it this morning. I would just like to say that it is absolutely beautiful and just what I wanted. This is the second Ann Stokes little book I have bought and will definitely be buying more at Christmas time as presents. Thank you for dispatching it to me so quickly. Kind regards .
Lolly

Thankyou I have received the order & I am really pleased with it.Thanks so much for your great service
Lynne

Hi, I am happy to say the items turned up this morning, and they are fantastic, and are already on display. I will certainly be recommending you to my friends, and purchasing a lot more items from you in the future. Once again, many thanks for you help with my previous concerns.
Sarah

Hi Stephen St George, complete with dragon arrived yesterday and in perfect condition! The statue was even better in reality, I am delighted with it and more importantly, my grandson (who is a history buff) was beside himself with delight! So, thank you so much for a great service and a beautiful statue. I will recommend your company to others and no doubt I will be back myself! Thanks again Best wishes
Dorothy

Thank you so much for the fast delivery! Excellent service and my partner loved the figurine, will definitely buy from you again!
Louise

I just wanted to let you know i received my order the green dragon on skull goldfyre yesterday Saturday 20th December 2 days after ordering it. I am so thrilled with it, my boyfriend will love it when he opens it Christmas morning! I will definitely be re ordering from you and recommending you to my friends and family, thank you so much for such good service...merry Christmas to you all and a happy new year!
Vicki

I have no question just very impressed buyer feedback. My parcel has just arrived, the excellent protective packaging kept it in pristine condition. I know you say 1-2 days for delivery but I really didn't expect it to turn up just yet especially this time of year. As for the Dragon figurine it is absolutely beautiful. Very well made and nicely painted. A good quality gift for my dragon fan Granddaughter for Christmas. Great service thank you.
Kathy

Just wanted to say "Thank you for my order, which has arrived within 2 days and in perfect condition, I am sure my Grandaughter who loves everything "Dragon" will love the book-ends which are on her Christmas List.
Jean

No question just 5 stars for great service and very fast delivery to my friend in Greece..got thee faster than Uk item delivered to my UK address many thanks
William

Just wanted to say thank you very very much...your too kind...the dragons I buy from you are absolutely gorgeous...and just sending my best wishes and a Merry Christmas to you and your team
Sharon

Hi stephen. Just opened my unicorn. Love it. Thanks for the fabulous packaging.
Lisa

Just to confirm we have received the replacement this morning, fully intact! Thank you for your terrific customer service!
Sheila

Many thanks. Very impressed with you service, I would certainly recommend you!
Carole

Thank you for your incredible service and your helpfulness,you've been tremendous in fulfilling my expectations. All of my Statues are brill...!!! I'll definitely be using you again in the future. Have a wonderful day.
Tracy

That is brilliant. Thank you very much for your speedy response and excellent customer service. I will recommend you to friends and family.
Dawn

Hi all. A big thanks for not only the excellent speed of delivery. But also the quality & art work on the journal I ordered for my Nephews birthday! Infact I'm so impressed, that I will definitely order from you again soon.
Iana

I have been collecting pewter figurines for several years and I was very pleased when I came across the Gothic-Gifts.com website and found items that I had not been able to find before. I am from the USA and when I sent an email to find out if they could deliver the items I was interested in, Stephen responded promptly that they could. The site was easy to navigate and when I contacted Stephen for assistance in placing the order for the USA he walked me through the process. Once the order was placed, it was dispatched promptly. The items arrived via UPS in perfect condition. I would definitely do business with Gothic-Gifts.com again in the future.
Mark, USA

May I take this opportunity to thank you for a great service, excellent communication, and wonderful products. It's been a pleasure shopping with you, and I hope to buy more things online when I've saved some money lol.
Tommaso

Love the water and fire chess set - thank you so much!!! My daughter is going to love it thanks for the fast service and quality product
Michelle

Just got my items,they are fantastic i love them,the quality and detail are so amazing..thank you so much
Phil

The parcel has just arrived, our daughter will be very pleased with this gift. We would like to thank you for your very fast and caring service, we would be pleased to recommend you to anyone as first class and well worth doing business with, we certainly will be buying more from you in the future. Thank you and our best wishes to you.
Dave and Donna

I purchased a Lord of the Rings chess set from this company. The price was very reasonable - £60 cheaper than amazon. As the order was over £40, I automatically received free delivery. I also used a 10% discount code online that went through without any hassle. The website was easy to navigate and my order was placed quickly and easily. After the transaction was complete, I was e-mailed quickly with the details of my purchase. My item was highly priced and limited edition, so I was really pleased with the steps that Gothic Gifts to ensure its safe and speedy delivery to me. The delivery company they chose were excellent; texting and e-mailing me options for delivery and notifications of my parcel every step of the way. My item was brilliantly wrapped with lots of extra packing to keep it safe from any damage and was in perfect condition upon arrival. Thank you very much, Gothic Gifts. I am really pleased that I purchased my Chess Set from you and will use your company in the futur.
Heather

I was very impressed with your excellent service. The packaging was excellent, no chance of any damage likely to the product. On opening the box, WOW!!! What a beautiful ornament, the actual product is a lot nicer than the image shown on the web site. I was so impressed, that I have ordered another three Dragons, I can hardly wait for the delivery of them. Thank you so much, for such excellent service, and the most loveliest item received. I shall have no hesitation in recommend your company, Gothic Gifts, to any of my friends and family!
Peter

Thanks again! Brilliant service and great figurines... I just need more space to display them now! Best wishes
Steven

Hi Stephen just want to thank you for the quick delivery of my order from yesterday, it arrived at 8.45am this morning!! Really happy with the figurine im sure my friend will be made up with it.
Louisa

Just to say received my order today. Vampire and Werewolf chess set is beautiful! And was a very speedy delivery and very securely packed. Will definitely be recommending to friends and buying things from you again. Thanks very much
Pam

Many Thanks for the delivery of my fairy, she is lovely and i am most pleased with her. I have too many now. haha
Maxine

Thank you they arrived this morning. We love them! Will def recommend your site to our friends. Best of luck
Kazza

Hi, Thank you, just wanted to say that I've been very impressed with your service. I've found you to be extremely helpful and would definitely use you again and recommend you. Have a nice day.
Tom

Received Wednesday, thank you very much indeed. Impressed with your super efficient, and friendly service. Many thanks.
Lynne

Hi, just to say thanks for the speedy delivery of my recent order, mightily impressed. :-)) Nice to know that not everyone hibernates over the festives season. Happy New Year.
J Hall

received clock arrived in good condition very pleased thanks and happy xmas!
Mark

thank you for the presents they will make her day when she opens them up!
Manu

Dear Stephen Just a note to let you know that the Daughter of Lileth Calendar arrived safely today. Thank for your efforts. Beautifully made and quite spooky. Very impressed. I shall probably order some more. Kind regards
Paul

JUST THOUGHT I`D DROP YOU A LINE I HAVE RECENTLY PURCHASED 7 SCULLS (GUESS WHAT EVERYBODIES GETTING FOR XMAS) & WOULD LIKE TO CONGRATULATE YOU & ALL YOUR STAFF ON PROVIDING EXCELLENT PRODUST/CUSTOMER SERVICE CREDIT WERE CREDIT IS DUE YOU GUYS ROCK BIG STYLE CHEERS
K JACKSON

Thanks for my order which I received on Friday. Can I just say how impressed I am with the goods and the service. I absolutely love the Demon and the Dragon tea light, and the Skull is amazing. Keep up the good work.
Lorraine

Very Pleased! Thank you Gothic Gifts! My purchase is exactly what I wanted and wanted so, I am very pleased of my purchase. I'LL BE BACK LOL.
Andy, Manchester

Just wanted you to know that your service has been awesome! I am so pleased that I found you!!! The experience of shopping on your web site went WAY above my expectations.
Ben, Warwick

I ordered the fairy ornament as a gift and my friend was well chuffed with it!! Just a note to say thanks since it made his day and mine!
Kelly, Birmingham

We received our order today and just wanted to thank you for a job well done -- the ornaments are great! We have ordered from you in the past and will do so again in the future. Thanks for great service!
David, Sussex